We offer free shipping on all orders.

 Additional charges for  Cash on delivery payment method are applicable at the time of checko0ut.

In case of any missing item/shortage or entire order not received, however it has been marked delivered by the courier partner, you are requested to get in touch with our team at
Email  :  support@fashioncloud.in
WhatsApp :  +919213922211
within three working days of order been marked delivered in the tracking ID. 

Any request claimed after three working days of delivery date will not be accepted.

Failure to accept the parcel at the first delivery attempt will lead to additional shipping charges of Rs 200.00 has to be paid for getting the parcel delivered again.

FASHION CLOUD is not responsible for damage after delivery.

Only authorized purchases will be processed and shipped.
It is advised to answer COD Order verification calls seriously. Failure to accept/answer or verify your credentials at time of order verification call placed by the staff will lead to order dismissal or cancellations without notice. We make three attempts for the same followed by a text message.
We reserve the right to change or cancel any order due to unauthorized purchase, product availability ,not serviceable zone, altered or invalid verification or ineligible use of resources 
Each order placed can only be shipped to one address at a time. Items in an order cannot be sent to separate shipping addresses.
Orders will only be shipped to the address provided at the time of placing the order. No new/alternate/change of address at any time of delivery/return/exchange will be accepted
Coupon codes are clearly visible through all channels. No order cancellation or reimbursement of the discounted value will be accepted after the order is placed

SHIPPING DURATION

Orders placed via prepaid payment methods are delivered within :

• 4-5 working days for all over India except  for special zones ( Jammu and Kashmir,Assam,meghalaya,manipur etc ) 

Orders placed via Cash on delivery payment method are delivered within:

• 6-7 working days for all over India except  for special zones ( Jammu and Kashmir,Assam,meghalaya,manipur etc ) 

please note :-

• All orders are shipped from our fulfillment centers in New Delhi
• We take 24-48 hours to dispatch the orders to ensure faultless dispatching ( this may not be applicable to all the products )
• We may take upto 3-4 working days to ship the orders for the products under Sale Category 
• Orders will be shipped via domestic courier services Monday - Friday, except on Major Holidays.
• Orders placed on holidays and weekends will be processed within two (2) business days.
• We do not take urgent deliveries/bookings 
• We do not take international orders.