Return Policy
To start the return/exchange process for your order, please contact us within 3 days from receiving your order, with you registered email address and the order id ( starts from FC#) as mentioned in your order confirmation and the items you want to return.
E-Mail : support@fashioncloud.in
Whatsapp :
You will get a confirmation email with the shipping guidelines once the return/exchange request is approved
You can return/exchane your items within 3 days of receipt of your shipment.
-
They must be in original condition.
-
They should be unwashed and unworn.
-
In the original packaging with tags intact
-
There are not return charges
-
COD charges ate non-refundable
-
Buyer has to ship items back to us, we do not provide pickups.
-
Please share image of defective or wrong product received. Please highlight the defective area in case of defective product received. This helps in making return/refund process faster.
Non- returnable/exchangeable Items:
-
Items on Sale or promotions
-
Free items
-
Items already returned/exchanged against the gift card/credits
-
Discontinued items
How soon will I get my refund?
-
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
-
You will be notified about the approval or rejection of your refund upon quality inspection along with all the details.
-
All return/refund/exchange requests are processed as per our return/refund/exchange policy respectively.